If you didn’t love it, we want to make it right!
We’re committed to ensuring that you have a wonderful experience with Ivy and Stone. If you don’t like what you’ve ordered, no problem! Within the 10 days of receiving your order, most items can be returned for a full refund. (Please Note: Large items such as furniture, lighting, rugs, art, and mirrors are final sale and non-returnable. Shipping and handling is non-refundable. If your item arrives damaged, defective, or broken, please let us know within one week (seven days) of receiving your order, and a replacement will be sent to you at no additional cost. The following items are not eligible for a refund: rugs, furniture, select oversized items, items damaged through normal wear-and-tear, and anything past the 10 day window as listed above. Bedding and Pillows might be subject to a restocking fee.